Engagement models

For the purpose of establishing long-term relationship with customers, Unitech defines the following three engagement models. By adopting one of these flexible and versatile models, we aims at providing consistent and continous support to our customers, together with them achieving their business objectives.

Full Time Equivalent
Full Time Equiqualent (FTE) is the common model in software outsourcing. Applying this model means that Unitech assigns dedicated resources solely for the purpose of your projects. Resources can be of different roles: project manager, designer, analyst, developer, tester or QA. If our resources perform their task in your location, this model is then called Onsite FTE. If our resources remain at our office, then Offsite FTE is the common term in use.

Opt for Onsite FTE if:

The project and its data is highly secured
Software requirements are to be gathered in a very short timeframe possible by consulting a locally present department
FTE resources are required to interact with many local IT personnel, say the number of those IT personnel are much more than the number of FTE resources itself
Initial training for software development is required or to be imparted continously

Opt for Offsite FTE if:

You would like to extend your virtual staff to our development center, be released from team hiring and management while taking advantages of our low billing rate
Software development requires FTE resources to have expertise in a specific busines domain or vertical
Continuous upgrades or enhancement to the software are expected and changes are driven by market conditions
Maintenance and support are to be succeeded to developed modules for sub-systems
There is a need of your IT personnel to work with our FTE resources for full completion of project tasks

Time and Materials
When the requirements of the project evolve over times, Time and Materials (T&M) model is the one that best suits. In this case, the project effort, i.e, the number of hours spent, is either defined or left open-ended. T&M model allows the resource assignment, management, equipment and infrastructure remains the responsibility of Unitech, while customers only pay as they go. Under this model, clients are billed monthly or on another regular basis, based on staff's timesheet over which clients can assert their cross-verification.

Give this model a try if:

Requirements or specifications of the application being developed tend to evolve at any stage during the project development
It is unlikely that the duration of the project is accurately anticipated
Changes to the software architecture or structure have high chances to occur
You would like to have Materials delivered within specific Time frame

Fixed-Price Projects
Should you want fixed price for fixed scope project, opt for this kind of engagement model, where Unitech would assume all the risks of project development and free you of all responsibilities to focus only on your business. This model allow our customers to get a predictable budget, timeline and cost. Fixed-price project model, or sometimes called Fixed Duration/Cost model is found most common in cases where the project size is small or medium and the end-user is also the buyer of the product or service.

Give this model a try if:

You are clear on the requirements or requirements have been specified to a level of details that are testable
The duration of the project is anticipated to be low
Software implementation is tightly constrained within budget and timescale
Feature or function enhancement only happen after implementation phase, and not during development phase

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